Windows
- Microsoft Windows 10, Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows VistaMicrosoft Edge, Microsoft Internet Explorer 7.0 or later (IE8 or later required if using the Mediasite 7 multiview player), Mozilla Firefox, or Google Chrome
- Windows Media Player 9.0 or later (IE only)
- Adobe Flash for Smooth Streaming playback in Chrome (Mediasite 7.0.23 and later); Microsoft Silverlight 5 for Smooth Streaming playback in all other browsers
- Broadband Internet connection
Note: Enterprise Video Platform 7.0.25 or EX Server 6.1.23 are required for Windows 10 support.
Blackberry requirements (on-demand MP4 playback only)
- Blackberry OS 10.0 or later
- PlayBooks™ for QNX devices
- Blackberry browser
- Wi-Fi or cellular data connection (3G or higher)
Android requirements (Mediasite 6.0.2 or later)
- Android™ 4.0 or later (on-demand), Android 4.4.x (live). Note: Android live support is limited to Dolphin browser on HLS capable Android devices running 4.4.x (KitKat), and the Mediasite EVP Server must be at version 7.0.10 or later.
- Android browser
- Wi-Fi or cellular data connection (3G or higher).
Customer Support by Learner’s Digest International™
450 North Brand Boulevard, Ste 900
Glendale, California 91203
Customer Service:
US Customers Only: (800) 501-2303
All Others: (818) 844-3299
Email: support@OnDemand.org
Support Hours of Operation:
7:30 a.m. – 5:00 p.m. Pacific